Care Services - Administrator in Nationwide at Four Seasons Careers

Date Posted: 2/23/2018

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Job Description

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Home Name: Head Office – Wilmslow
Location: Wilmslow, Cheshire, UK

Weekly Hours: 40
Salary: 25000


In line with company policies, efficiently manage all the administration that supports the business of operating a care home. Assist the Care Services Support Manager and Clinical Lead in the delivery of a professional and dedicated care service to all services users, relatives and visiting professionals.


Job Requirements

1.    Sales Ledger

  • Maintain a personal administration file for each resident and communicate all admissions, deaths, discharges, temporary absences, fee rate changes and any other relevant information, using approved systems.
  • The banking and reporting of any monies received on a weekly basis.
  • To ensure that Terms and Conditions of Admission are agreed and signed and a payment method established is by each resident or their representative and an acceptance of those terms recorded.
  • To assist the credit control department in managing and communicating client contributions, private fee debts and fee rate changes.

2.    Purchase Ledger

  • To ensure that all invoices received by the home are authorised and submitted for payment in accordance with Company procedure.
  • Update and maintain a monthly budget schedule to approve home expenditure, cross checking delivery notes against invoices received and submitted for payment.
  • Ordering of any goods using the companies nominated suppliers, following the authorisation process, ensuring expenditure is within the given budget set by the company.

3.    Payroll & Recruitment

  • The reconciliation of all weekly hours and data entry into the payroll system including accurate reporting of any agency staff hours employed throughout the week.
  • Assist the manager in all elements of the recruitment process; utilising online recruitment tools, arranging interviews and ensuring all relevant documentary requirements such as references and criminal record checks are carried out.

4.    Other Duties

  • Present a professional and caring first contact for all those who visit or telephone the care home.
  • Take an active role in marketing the care home, providing initial information and professional advice to any enquiries.
  • Maintain the accounts of the care home, such as the petty cash float, Fund raising account and residents personal allowances. Ensure accounts are regularly and accurately updated, producing a monthly balance reconciliation report.
  • To safeguard all Company, public and personal monies, including resident’s cheque books, cash and valuables that the role necessitates handling.
  • To assist the Manager with clerical and secretarial duties as requested.
  • To train the home administrator to undertake all the functions as cited above.
  • The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post. Job descriptions should be regularly reviewed to ensure they are an accurate representation of the post.


Level 2 or equivalent in Business Administration, Business Finance and Customer Service